Gwyndow’s Window Cleaning will continue to exceed customer expectations and set the standard for the window cleaning profession by acting with integrity, thoughtfulness, and guaranteeing our product and customer satisfaction.
We feel it is of utmost importance to provide an excellent value to our customers at a reasonable price. At a time when it seems like customer service is an afterthought in many industries, we pride ourselves on our excellent customer service. We are so proud of our online reviews! We treat people how we’d like to be treated when we hire a contractor to into our own homes. Beyond customer interactions, we strive to perform our tasks with precision and skill, while being attentive to our surroundings.
If you aren’t 100% satisfied with our service, you do not have to pay until we make it right.
How long have you been in business? How did you get started?
This started as a summer job for me. I was working my way through school, and I started window cleaning. The owner, Gwyn, hired me. I worked for her for six years, and she decided to become a Buddhist nun. She had to sell all of her possessions, which included the business. I was in a position to buy it, and I ended up buying the company from her in 2010.
Was it tough to learn the ropes?
I pretty much knew all of the things about the business before I decided to buy it. We are a really small company – so it wasn’t hard to take over. I’ve got 13 on staff today.
Why do people choose Gwyndow’s?
They look at our reviews. Our customer service is pretty much #1 in the industry in Austin. It doesn’t get better than us, as far as customer service goes. We are probably the biggest locally-owned company.